Information as payment

August 6, 2009 · Chris Peters

You may be unaware that you actually do pay for free services on the web. The form of payment isn't always obvious: your personal information.

You may be unaware that you actually do pay for free services on the Web. The form of payment isn’t always obvious: your personal information.

Consider these examples:

  • With Google Analytics, you get a great product in exchange for telling Google about your site’s traffic patterns.
  • Entering your information into Facebook allows for their advertisers to better target their ads to your preferences.
  • Companies offering free SEO keyword research tools more than likely collect your research terms for use in competitive intelligence for other customers.

I believe that there are are a couple lessons to be learned here. It’s been said already, but I feel that we sometimes need to be reminded:

  • Your business can offer free services online in exchange for information. What would be valuable marketing information for you to collect that is often hard to get to?
  • We all need to be careful about what we share on others’ websites. How do you feel about Google Toolbar phoning home and collecting information about you?

About Chris Peters

With over 20 years of experience, I help plan, execute, and optimize digital experiences.

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