Don't use these 4 words in email

May 3, 2007 · Chris Peters

Avoid these no-nos.

Please? Thank you

Penelope Trunk wrote an interesting post on 4 words that sound nice when spoken, but not in email. Man, they make a lot of sense too, especially when she explains context.

Here they be:

  1. Please
  2. Okay
  3. Fine
  4. Thank you

I’m also proud to report that I made 2 of these mistakes in an email I sent to someone this morning. Oops!

I also like some of the suggestions made in the comments.

What also irks you when people send emails?

About Chris Peters

With over 20 years of experience, I help plan, execute, and optimize digital experiences.

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