Chris Peters's Blog

Don't use these 4 words in email

May 3, 2007

Please? Thank you

Penelope Trunk wrote an interesting post on 4 words that sound nice when spoken, but not in email. Man, they make a lot of sense too, especially when she explains context.

Here they be:

  1. Please
  2. Okay
  3. Fine
  4. Thank you

I’m also proud to report that I made 2 of these mistakes in an email I sent to someone this morning. Oops!

I also like some of the suggestions made in the comments.

What also irks you when people send emails?


Written by Chris Peters, your friendly neighborhood digital marketing professional with over 20 years of experience of web design, programming, SEO, and marketing.